The Four Most Common Garage Door Problems

We tend not to worry much about our garage door until something goes wrong. However, it’s easy to ensure that your garage door works properly with an annual preventative maintenance performed by a professional. Here’s a list of the four most common garage door problems.

Garage Door Opens or Closes with a Hard Thud

On the vast majority of garage doors, the torsion spring located above the door, which serves as a counterweight, may be broken or the springs have exceeded their lifespan. A few other possible causes are that one of the steel lifting cables is broken or on the verge of breaking, also the rollers or bearings may be worn or need lubrication.


Stop using your garage door immediately and call a garage door professional to diagnose the problem. Garage doors should open and close smoothly and you risk further damage to your opener if you continue to operate the door with broken springs.

The Garage Door Has Come Off the Track

Most of the time, this situation is due to one of the horizontal tracks falling out of alignment or the metal bracket at the end ofthe track coming loose.


Don’t do anything yourself! The garage door is under a tremendous amount of pressure and could be very dangerous. Call a qualified garage door expert immediately.

The Garage Door Will Not Open Sometimes… Sometimes It Does…

There are two likely situations: Either the battery in your garage door opener remote is dying or your garage door opener’s logic board may need replacing.


First, try simply changing the battery in your remote as this is a common fix. While you’re at it, now is a great time to change the batteries in your other opener remotes and in your exterior keypad, as well.

If changing your batteries does not work, it is time to call a qualified expert to diagnose the problem and repair your garage door opener.

The Garage Door Goes Part Way Down and Then Back Up

In most cases, the safety sensors placed on each side of the door are probably misaligned. There is an infrared beam of light that travels across the door frame. If the beam is cut off, the door interprets this as someone or something in the way, stops closing, and goes back up as a safety measure.


Ensure the sensors eyes are aligned with one another and that there is nothing in the path of the sensors as the door closes. There’s an invisible beam of light that travels across the door frame. If the beam is cut off, the door interprets this as someone or something in the way and opens again as a safety measure. Even something as small as a string or a leaf hanging down from the bottom of the garage door can block the beam of light and trigger the safety sensors.

Of course, this is just a small list of the most common garage door problems we encounter every day. If we haven’t mentioned one of the problems you are encountering, please call us at (480) 548-0807 and we would be happy to help you diagnose your issue and provide you with an estimate.

Security Door, Gate, and Fence provide a full range of professional garage door repair services in Scottsdale, Phoenix, and surrounding areas of Arizona. All our expert garage door technicians are very professional, fully background checked, drug tested, and held to the highest standards of safety and ethics. Security Door, Gate, and Fence is a licensed, bonded, and insured company with excellent reviews from many sources. Call or text us today to schedule your service!